Team Efficiency Course

CI Teams

Best practices for cochlear implant teams to improve outcomes, patient experience, and team satisfaction

Course Full
Upcoming Course Dates
Mar 1
May 31, 2024
in collaboration with

Course Introduction

This comprehensive and practical course is designed to assist cochlear implant teams (audiologists, CI surgeons, and administrators) in improving outcomes, the patient experience, and team satisfaction.

Throughout the course, participants will be able to learn from leading experts from both private clinics and large hospital settings, who will impart the tools needed to analyze CI programs and implement best practices.

  • Improve cost-effective team management
  • Analyze opportunities for efficient program growth
  • Enhance the quality of care and patient experience
  • Define protocols with a shared vision of program goals

Course Format

The course of study will be a combination of:

  • Pre-recorded lectures
  • Discussion Board moderated by faculty
  • Resources and Recommended Journal Articles
  • Practical Homework assignments: developing plans to improve outcomes, patient experience, and team satisfaction in areas of efficiency management
  • 6 Live Web Class Discussions (every other Wednesday Evening 8:00 pm-9:30 pm EST)


1.8 AAA CEUs are available

Training Topics


  1. Components of Efficiency
  2. Value Stream Mapping and 5S
  3. The Business of a CI Program
  4. Practical Application to Efficiency, Quality and Productivity
  5. Maximizing the EMR
  6. Innovative Delivery Model Panel

Temporal Bone Lab Gallery

Team Efficiency Course

Participant Reviews

Lisa G. Potts, PhD, CCC-A
Assistant Professor Washington University School of Medicine

This course provided valuable information and insight into all major areas of clinical care. We obtained a fresh perspective and helpful action items to improve clinic efficiency. The course was very interesting and engaging. It far surpassed my expectations. Every module was extremely beneficial and advantageous for our clinic.

Keri Colio, AuD
Rady Children’s Hospital

This course has been extremely beneficial to me and my workplace. CI recipients will benefit immensely from the knowledge obtained from each topic this course covers. The content included advanced topics, which were evidence-based, that are not typically discussed in AuD programs.

Tina Huang, MD
University of Minnesota

The Cochlear Implant Team Efficiency course was a wonderful opportunity for our CI core team to learn ways to improve our CI processes. Perhaps even more beneficial than the course itself was the time it gave our team to discuss broader topics for the CI program instead of focusing solely on patient care. We hope to continue to move that work forward and to continue having regular meetings.